You’ve noticed that an employee has been struggling with their workload and deadlines. They are generally a good worker but their performance seems to be declining.
Find a time to have a private talk. Let them know you have observed changes in their behaviour and wonder if everything is OK. Encourage them to seek help and provide details of services available through your organization’s employee assistance plan if one is available. Let them know their job is safe and that you will work with them to make a work plan to help them over the rough spot if needed. Tell them you will check back in a week to see how they are progressing and to work out a plan.
To see videos about this scenarios and other advice, visit these websites:
Mental Health Commission of Canada in partnership with Ottawa Public Health
Mindful Employer Canada
Canadian Mental Health Association